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Obtain culturally sensitive and pertinent case history effectively, accurately, and with minimal expenditure of time
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Gathered thorough medical histories from patients, obtained vital signs and testing as required by the doctor
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Establish great rapport and provide excellent customer service to colleagues, patients, and their relatives with questions, concerns, or complaints
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Filled in on switchboard/reception desk as needed, demonstrating the ability to provide friendly, courteous, customer service in answering telephone, and making and confirming patient appointments
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Collaborated with office staff in appointment scheduling, records maintenance, providing customer service and in addressing patients' concerns
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Provided exceptional customer service by identifying a patient's needs and resolving the issues
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